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The friday morning 131
Sep 24, 2025
Sep 24, 2025

The Friday Morning #131: Emotion is the Product

At The Friday Morning #131, Tubudd welcomed Mr. ฤแป— Viแป‡t Anh, Founder of BOO. From a 20mยฒ skate shop in 2003 to one of Vietnamโ€™s most iconic streetwear brands, he shared a story of resilience, love for home, and the belief that in business, emotion itself is the product.

A Youth Abroad and the Longing for Home

A Youth Abroad and the Longing for Home
A Youth Abroad and the Longing for Home
Mr. ฤแป— Viแป‡t Anh began his story with his formative years spent abroad. Between 1990 and 2001, he and his younger brother lived in the Czech Republic. Those years shaped his discipline, mindset, and worldview, everything had to be precise, orderly, and adapted to a culture not his own.
But amidst the structured life abroad, something was missing: the feeling of belonging. In ten years, he only returned to Vietnam three times. The first time was after five long years. Each return sparked the same realization: this is home, this is where I truly belong.
He recalled that while life overseas required constant adaptation, Vietnam offered a deep sense of comfort. โ€œHere is the place I will never leave,โ€ he said. That love for his homeland planted the seed of a mission: to build something meaningful, something proudly Vietnamese.

The Birth of BOO in a 20mยฒ Skate Shop

The Birth of BOO in a 20mยฒ Skate Shop
The Birth of BOO in a 20mยฒ Skate Shop
In 2003, passion took form. Obsessed with skateboarding, a sport nearly unknown in Vietnam at the time, he decided to open a small store near Hanoi-Amsterdam High School. It was just 20 square meters, but it became the birthplace of BOO.
Originally called Bamboo, the shop was painted black by his own hands. The signboard was nothing more than army fabric stretched on steel wires. After a week, โ€œBambooโ€ was shortened to BOO, a nod to the buffalo in Vietnamโ€™s rice fields and an emblem of youthful energy.
The shop quickly caught fire among high schoolers and skaters. BOO wasnโ€™t just a store, it became a cultural hub. Located in a โ€œcoolโ€ neighborhood and buzzing with authenticity, BOO spread by word of mouth and created its first loyal community.

More Than Clothes: Why Emotion is the True Product

From the very beginning, BOO was never just about T-shirts or hoodies. It was about feeling. Customers didnโ€™t just buy apparelโ€”they bought into pride, identity, and belonging.
โ€œEmotion is the product,โ€ Viet Anh emphasized. Every collection carried a piece of passion, rebellion, and optimism of a generation. That emotional bond explains why BOO resonated so strongly with Millennials, who saw themselves reflected in its designs and attitude.

Doing Things Differently: From Skater Culture to DC Comics

Doing Things Differently: From Skater Culture to DC Comics
Doing Things Differently: From Skater Culture to DC Comics
What made BOO stand out was its instinct to be different. While most local brands followed familiar paths, BOO sought collaborations that set it apart. A highlight was working with DC Comics, bringing superheroes into Vietnamโ€™s streetwear scene.
But Viet Anhโ€™s proudest initiatives werenโ€™t tied to licensing dealsโ€”they were about social impact. In 2009, when environmental awareness was far from mainstream in Vietnam, BOO launched campaigns with small posters urging people to protect the streets. โ€œWe didnโ€™t do it for branding,โ€ he explained. โ€œWe did it because we believed we could influence people in a positive way.โ€
BOO became a cultural icon for Millennials. It represented authenticity, energy, and the confidence of a new Vietnam. But when Gen Z came of age, the brand faced its first real struggle.
For years, BOO relied on data about past performance, assuming what worked for Millennials would work for the next generation. That overconfidence proved costly. Gen Z gravitated to newer local brandsโ€”brands that, despite poor quality, captured attention with creativity and bold visuals.
Meanwhile, BOO fell into the trap of being the โ€œolder brother,โ€ assuming its reputation was enough. Popularity declined, and for the first time, the brand felt what it meant to miss a generation.

The Harsh Reality of Crisis and the Impact of COVID-19

At its peak, BOO expanded to more than 40 stores across Vietnam. But then came COVID-19. As the world shut down, the brandโ€™s overextension turned into its biggest vulnerability.
Within two years, BOO shrank from 43 stores to just 13. Office staff was reduced from 120 to 45. For Viet Anh, this was the hardest period in the companyโ€™s history, โ€œthe biggest loss BOO has ever faced.โ€
To survive, the team cut everything they could, focusing on online transformation. โ€œSaving the company was saving the legacy,โ€ he shared. For many loyal fans, BOO wasnโ€™t just a brand but part of their youth, and losing it would have been a collective regret.

A Fragile Recovery and the Road Ahead

Despite the turmoil, recent signs are hopeful. The first half of the year showed progress: losses decreased, and for three consecutive months, BOO even turned a profit. The upcoming autumn-winter seasonโ€”a traditionally strong periodโ€”will be a decisive challenge.
Yet, the scars of the past remain. Investors are cautious, trust is fragile, and the company still feels like itโ€™s โ€œjust recovering from an illness.โ€ But Viet Anhโ€™s determination is clear: BOO must endure, not only for himself but for the cultural legacy it represents.
Listening to Viet Anh at The Friday Morning #131, one message stood out above all: business is not only about data, revenue, or expansion. It is about emotion.
The story of BOO is the story of a generation that dared to be different, a brand that mirrored its customersโ€™ identities, and a founder who grounded his success in love for his homeland. Mistakes were made, challenges remain, but the core belief never changed: what truly lasts is the emotional connection with people.
๐Ÿ™ Tubudd thanks Mr. ฤแป— Viแป‡t Anh for bringing his candid, emotional story to The Friday Morning. His journey reminds us that even in the toughest times, what keeps us going is not just the product we sellโ€”but the feelings we inspire.
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